The good news is that with so many professionals only focused on technology ‘touches’ it is easier than ever to create a memorable WOW experience for your contacts!
Sometimes the small touches matter more! Easy wows that take little time and money:
- Send a handwritten personal note. Attach a copy of something interesting you have ready lately that would be interesting to them. Your note can be as simple as “I thought this would be of interest to you.”
- Share something inspirational. Find a quote and add it to your email signature. Change it often.
- Call someone without a sales reason – thank them for their business and let them know you value their relationship. Keep it short -though often they will want to chat longer if it is all about them!
When you Wow your contacts with the small touches – they will remember you when the BIG opporutnity arises. The 5 minutes you spend on the small things do matter. It’s one of those ‘Just do its’ that we need to make time for.
I suggest you make time today to Wow one prospect or customer. Then do it again tomorrow!
What else do you do to wow your customers?
p.s. Today as I head to the women’s sales experts conference, Shebang, one of our preparation items is to share our “$1 idea” – a small thing we have done in the past year that has helped in some way. I’ll share the ideas discussed with you next week!