Thanksgiving is my favorite holiday. There are no gifts to buy, no fancy clothes to wear, and a day when taking a nap is not frowned upon.
I appreciate the focus on thankfulness at work and home. It’s a great time to pause and say thanks to customers and employees alike. You can ignore political, ethnic, and religious constraints and truly focus on appreciation.
First, I thank you. Thank you for being a part of the Sales Pro Insider tribe, reading our content, using our services, and sharing your challenges and successes with us.
Now here are some simple ways to thank your customers or employees:
- A handwritten note mailed to your recipient. Include something specific in the note about what you appreciate.
- An unscheduled phone call. Make time for 4-6 thank you calls every day for the next week- if you don’t reach them live, a heartfelt voicemail is still better than an email. No selling in this call, keep the focus on gratitude and specifically what you appreciate about them.
- If you are fortunate enough to visit some of your customers live in the next 30 days, do so! Keep it short and focused on them.
- Forward an article or information of something you know they enjoy. Hobby based, family based, or even business related that would be interesting to them.
Whether this is a formal holiday for you or not, you can make this week a “thankful” week.
What do you do to show your “love” to your customers? Please leave a comment with more ideas!
How do you react to objections in your sales conversations?
The first words spoken are critical to how well you can work through the objection to a successful outcome…yet too many people get tongue tied or start talking too fast, try to avoid the objection, or worse yet make it a personal challenge and become defensive.
It doesn’t have to be like this…there are actions you can take to work through the objection and preserve the relationship and your sale.
To help you, we’re putting the final touches on a free mini-course…How To Safely Work Through Objections with Your Buyers.
It will be ready for prime time soon and you can register now to make sure you get first access.