From fears about the coronavirus to stock market volatility, people are nervous, fearful, disappointed, and confused.

That’s why now is a perfect time for you to skillfully talk with people in a way the lets them feel heard and understood, in a way that reassures them in a “language” they understand.

At the center of every conversation, whether high or low stakes, is the communication exchange. To make sure you “speak the language” of your buyers, we’re hosting a free (and virtual) live, virtual training workshop on Thursday, March 19th at 2:00 pm Central:


How to Talk with Upset, Confused, Fearful, or Difficult Clients and Prospects


In this 50-minute workshop, I’ll cover:

  • 1 master key for speaking the same language as a confused, fearful, or disappointed client
  • 2 challenges that trip up even the best communicators: emotions and intensity
  • 3 clues you must pay attention to so you can easily build trust, gain attention, and get them what they need in order to make a buying decision
  • 4 easy-to-remember Tribal Types you’ll be able to spot quickly in your conversations

Understanding how to identify and adjust your communication is critical to successful and collaborative conversations. It will also help you convert leads quicker, create a better experience, and grow your sales!

You don’t have to try to second guess, out maneuver, or trick prospects into sharing information. When you communicate with them in their language, the information will flow easier and you’ll both get the outcome you seek: them a solution and you new customers or clients.


Not available at this time? Register anyway and the replay link will be made available for a limited time.